What personal data does Copilot create?
Every use creates data that did not exist before:
- Prompts and responses, often with names, cases and internal details.
- Chat histories with the assistant.
- Meeting recordings, transcripts and summaries.
- Drafts and documents created by Copilot.
- References to the content on which Copilot bases its responses.
What can Copilot see?
Copilot accesses the content that the respective person is authorised to see. That is how it should be – but it reveals what was previously hidden: documents shared with “everyone in the organisation” or “anyone with the link”, old storage locations with HR or health data, forgotten exports. What nobody used to find, Copilot finds in seconds.
Before rolling it out, it is therefore worth scanning storage locations for personal data and cleaning up content that is shared too widely.
What does data protection law require?
In 2023, the FDPIC stated that the current Data Protection Act is directly applicable to AI applications. The familiar principles apply: purpose limitation, proportionality and transparency. This leads to concrete tasks:
- Include Copilot as a processing activity in the register.
- Take prompts and transcripts into account for data subject access requests.
- Define and enforce retention periods for AI data.
- Carry out a data protection impact assessment where the risk is high (Art. 22 FADP, Art. 35 GDPR).
- Regulate processing on behalf by the vendor in a contract (Art. 9 FADP, Art. 28 GDPR).
How long may prompts and transcripts be retained?
There is no single statutory period. What matters is the purpose: a meeting transcript that serves only as a memory aid is deleted sooner than one that counts as official minutes. Microsoft 365 offers retention settings for this. The key is to define the period, implement it – and regularly check that it is being observed.
Introducing Copilot: five steps
- 1Scan storage in SharePoint, OneDrive and mailboxes for personal data.
- 2Clean up content that is shared too widely.
- 3Record and classify Copilot as an AI system.
- 4Define retention periods for prompts and transcripts.
- 5Regularly check whether retention periods and vendor claims are being met.