Managing Data Subject Access Requests (DSARs)

How Espresso Data Privacy supports automated and scalable responses to GDPR Article 15 data access requests

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Overview

Under Article 15 of the GDPR, individuals have the right to access their personal data processed by an organization. This includes information about the purposes of processing, categories of personal data, recipients, retention periods, and the data subject’s rights. The request, known as a Data Subject Access Request (DSAR), must be fulfilled within one month.

GDPR Article 15 Requirements

Organizations must provide a copy of the personal data free of charge in a structured, commonly used, and machine-readable format. In addition, they must explain:

  • The purposes of processing
  • The categories of personal data involved
  • The recipients or categories of recipients
  • The envisaged retention period
  • The existence of data subject rights (rectification, erasure, restriction, etc.)

Common Challenges

Processing DSARs manually is resource-intensive and error-prone, especially in organizations with multiple systems or complex data landscapes. Common difficulties include:

  • Identifying all relevant data across systems
  • Ensuring data consistency and completeness
  • Handling data from legacy systems and external sources
  • Responding within the legal timeframe

Espresso's Automated Approach

Espresso Data Privacy offers a robust and scalable orchestration engine that automates DSAR workflows. Our approach enables:

  • Automated identification of personal data across systems
  • Integration with modern and legacy platforms via open APIs
  • Use of common Espresso Data Privacy orchestration plaform
  • Standard response formats (CSV, JSON, XML)
  • Audit-proof logging of requests and actions
  • Seamless tracking and status updates

Benefits for Your Organization

  • Full GDPR compliance with minimal manual effort
  • Reduced risk of human error and legal exposure
  • Improved response times and transparency
  • Lower operational costs
  • High scalability across departments and tenants

Want to learn more? Explore our product documentation or view the reference case for real-world application.